Unlock Results with the Potential of Your People

A GENERATIVE LEARNING MODEL TO IMPROVE PERFORMANCE

Helping organisations, businesses & individuals communicate effectively to foster a culture of continuous growth & improvement to perform, lead and communicate more effectively

First lets look at what Communication is and see how it plays out…..

Communication at its base is the exchange of ideas between people. It has both the destructive and creative aspects of those ideas in it. How one looks at it is important so they know which ideas they are bringing to a situation. What is brought affects ongoing improvement in performance.

Misunderstandings, conflict avoidance, or disengagement hold performance back.

Studies reveal that 86% of employees and decision-makers cite ineffective communication as the primary cause of workplace failures, and 77% of organizations report a lack of leadership depth in critical roles. Creating better communication within organizations is key to creating stronger leadership and more effective teams.

Working with organizations to tackle these challenges head-on—and helping individuals and teams communicate—is my trained gift. We first have to look at communication as something as real as what it creates, which is in everything that people create.

That unique creative process has both the ability to create new ideas or replay old ones, often without knowing.

With over two decades of experience and a generative approach to creating better performance, I focus on the people in teams and organizations, looking at how they communicate now and exploring future ways that directly affect how they perform in their environments.

Why we hold-back in our Organisations Businesses and Teams…

This is what was found from working across multiple industries

We hesitate to speak up, contribute, or take ownership of outcomes.

  • We feel intimidated by those ‘above’ them, preventing proactive contributions.

  • Conversations go in circles without resolution, leaving important issues unaddressed.

  • People avoid tough conversations, leading to unresolved tension and decreased productivity.

  • Time is wasted on misunderstandings, indirect conversations, or conflict avoidance.

  • A lack of direct communication creates bottlenecks and slows down progress.

  • Conflict is seen as something to avoid rather than an opportunity to grow and align.

  • Leaders struggle to inspire confidence and accountability within their teams.

These challenges— hold back progress and performance.

We found these & more are directly tied into how performance moves either backwards or forwards in any organisation.

Creating Performance, Leadership & Communication Shifts 101

It’s about uncovering potential. Whether it’s fostering individual growth or building stronger teams, people need to understand their part at every level. If people's input is missing at any level, then an element is missing from the performance equation. A generative approach drives people back to the resources they have to create change, strengthening organisations from the inside out—that’s the source of where performance happens for any organisation, from their people.

The following points below are significant themes reported in our client evaluations across industry…

1. Freed Up to See Solutions

Participants report being able to see solutions they couldn’t before, often due to a shift in perspective or systemic thinking. Many note they are less caught up in overthinking and more focused on impactful actions that benefit the broader team.

2. Tackling Challenging Conversations

Teams and individuals consistently mention their ability to address conversations they once avoided. Confidence in navigating conflict and giving/receiving constructive feedback has significantly improved.

3. Improved Responses to Conflict

Many participants note shifts in how they perceive and respond to conflict. They’ve developed the skills to manage challenging conversations with a focus on resolution and effectiveness.

4. Taking Initiative and Ownership

Confidence and self-belief have led to greater initiative. Participants report stepping into roles with more ownership and being recognized for their contributions at higher levels.

5. Speaking Up and Contributing More

Teams share how individuals now speak up in meetings and projects, taking greater responsibility for outcomes. This shift fosters a stronger sense of engagement and accountability.

6. Direct and Effective Communication

Participants describe a new level of clarity and directness in communication. Teams eliminate unproductive conversations, opting instead for intentional and forward-focused dialogue.

7. No Longer Seeing Others as “Above”

A profound mindset shift has been noted, where individuals no longer feel intimidated by hierarchy. This confidence allows for more immediate and effective contributions across teams.

8. Increased Discernment

Participants consistently highlight their ability to see the bigger picture and make more informed, effective decisions—both personally and professionally.

What Clients Are Saying

  • The results for our team have been remarkable

    We came as a team of general managers hoping to gain better communication skills and enhance our leadership. The results have been remarkable. Meetings are quicker, intentional, and office dynamics are smoother. Communication is direct, eliminating unnecessary worry about offense. Our team listens better, communicates effectively, and identifies areas where we play small or block progress. This shared language has strengthened our team bond, and we celebrate both professional and personal wins.

    — Dani Em, General Manager

  • All schools need to be sending their staff to do this work

    As an Assistant Principal, my leadership and communication have transformed. Previously, I solved everyone's problems, leaving me exhausted. Now, I raise leadership around me, significantly impacting staff, and parents have provided positive feedback. The results have been far-reaching.

    — Trish Haronga, Assistant Principle

  • My decision making is quicker…

    I'm able to advocate for and negotiate things now that I would've never allowed myself to do before. There's been a shift in my thinking where I'm seeing more. My thinking has been freed up. The shift in my communication has been huge and l'm no longer overthinking and so my decision making is quicker, and I'm able to zoom out and see a bigger picture these days which allows me to get out of controlling all the stuff I used to get so stuck in.

    - Lena Redman. Youth Mental Health Educator

  • Now I take ownership of the results around me

    “Its been 12 weeks since doing the event and things have shifted so much that I got employee of the month. I’m speaking up now at work. I’m taking initiative and getting involved in a way that Ive honestly never done before. As an example, the other day I could see that there were some things being missed on a project that I wasn’t involved on. In the past I wouldn’t have said anything cause I didn’t see it as my place. I spoke up, pointed out the things I was seeing, and it made such a difference to the project. Thats happening all the time now & my boss is really happy. Now I take ownership of the results around me"

    — Bryanna Witehira - Retail Assistant

  • My communication has shifted and I’m able to redirect conversations as needed.

    I’m no longer seeing people as above me, and because of that Im able to be a whole lot more immediate and effective in moving things forward. My communication has shifted and I’m able to redirect conversations as needed. I even led an event with 100 people for the first time.

    - Gemma Peacock

Ready to Elevate Your Team and Achieve Greater Results?

My innovative approach fosters a culture of self-responsibility, collaboration, and impactful leadership—key elements that drive organizational success. Let’s explore how I can help your team take ownership, work together effectively, and achieve lasting results.